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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Betty Lee

May 19, 2023

5  out of  5 rating by Betty Lee
"I have been with State Farm for most of my life and have never had an agent so knowledgeable and personable as Yushekia Creswell. She always make sure you know all of the details of each transaction and makes follow up calls if necessary expeditiously and informs the client of the outcome immediately. She is truly a asset to State Farm and to the Derivaux office"

Brenda Russell

May 19, 2023

5  out of  5 rating by Brenda Russell
"Kim is very good at getting what I need done, any time. I can depend on her always and thank her for all she does."

Joelyn Miller

May 16, 2023

5  out of  5 rating by Joelyn Miller
"This is the Lady you want to help you! she goes beyond what she has to do with a smile on her face shows genuine care and love for you! From 1 to 10 she is a 15. If I were hiring someone to work for me look out I would steal her.Thank you Shek what a Blessing to know you."

Austin Yonkers

May 15, 2023

5  out of  5 rating by Austin Yonkers
"I called in and got very prompt and friendly service! I highly recommend Diane for anything at the Derivaux Agency!"

Bryan Presson

May 15, 2023

5  out of  5 rating by Bryan Presson
"EXCELLENT service and great rates! Highly recommended Team Derivaux!!!"

Blink Investigations

May 10, 2023

5  out of  5 rating by Blink Investigations
"Great service from all of the ladies at the agency. A 10 out of 10!"

Steve B

April 27, 2023

5  out of  5 rating by Steve B
"All other companies should conduct case studies of Preston Derivaux's customer service. The phone is always answered quickly by a friendly, knowledgeable rep eager to help. The few times I've stopped by I've gotten the same wonderful reception and immediate help. This agency is a pleasure to do business with."

Anthony Veranda Shelby

April 17, 2023

5  out of  5 rating by Anthony Veranda Shelby
"I really like this company,they were very helpful and affordable when it comes to insuring my vehicles. I do appreciate MS. Kim for being so courteous and helpful."

bridgette daniels

April 11, 2023

4  out of  5 rating by bridgette daniels
"I have enjoyed working with Mrs. Rebecca she was very helpful and did a great job explaining the information and answering all my questions."

Javon M.

March 24, 2023

5  out of  5 rating by Javon M.
"Shek genuinely cares about her customers. Whenever I call, she has and smile in her voice and provides me with in depth information about the products I’m considering. I’ve been with the Preston Derivaux Agency almost 20 because of their exceptional service. They are the best!! Forever customer, Roshunda Mitchell"

April Miller

March 4, 2023

5  out of  5 rating by April Miller
"Yushekia Creswell is an amazing agent!!! She’s always very positive and helpful. You can hear her beautiful smile through the phone!"

Anitra Eubanks

February 22, 2023

5  out of  5 rating by Anitra Eubanks
"Diane Yonkers helped my mom update her insurance. Would highly recommend!! Update 2/ 22/2023: Dianne Yonkers continues to provide “over and beyond assistance” whenever needed. Assisted me with another transaction and was very helpful and professional."

Shaun Mcbride

February 20, 2023

5  out of  5 rating by Shaun Mcbride
"Katy stringer has went above and beyond too take care of any need we have thanks!!!"

Delois Bowen

February 16, 2023

5  out of  5 rating by Delois Bowen
"Polite, friendly, and very professional!!"

Jasmine Johnson

February 14, 2023

5  out of  5 rating by Jasmine Johnson
"🤩 Awesome I’ve never had an insurance company that actually treat you like family. Yushekia and the team is awesome. They made several calls to me once i did the insurance to make sure i was happy and satisfied. ❤️❤️ i love State Farm"

Susan Watkins

January 29, 2023

5  out of  5 rating by Susan Watkins
"I highly recommend using Preston Derivaux at State Farm for your insurance needs. No one wants to have damage to their home and have to file an insurance claim. But working with Kim Reynolds has been an easy and smooth process for us. Kim has been exceptional and we appreciate her so much!"

Jordyn B

January 23, 2023

5  out of  5 rating by Jordyn B
"I am very pleased with Preston and all his staff for taking care of all my insurance needs. They are very knowledgeable and patient not to mention I LOVE the birthday ice cream coupons!!! sheik is my favorite lady in there"

Kaylee Wilkinson

January 18, 2023

5  out of  5 rating by Kaylee Wilkinson
"Talked to Katy Stringer about getting a quote she was extremely helpful and very professional. Definitely recommend! Ready to switch companies!"

Jo Ann Hall

January 12, 2023

5  out of  5 rating by Jo Ann Hall
"The Folks at Derivaux Insurance are the best! Professional, prompt, friendly—it doesn’t get any better than this recipe for great customer service! Shek Creswell is usual my first contact when I have a question; she’s awesome!"

Kristen Barnes

January 5, 2023

5  out of  5 rating by Kristen Barnes
"I have been doing business with the Derivaux office at State farm for many years now. I think I have been with them for over 15 years now and it is a wonderful place to do my insurance with. My agent Hollie is great at catching little things and making sure I have affordable rates and superb communication from her. I appreciate them a lot."

donovan horton

December 17, 2022

5  out of  5 rating by donovan horton
"I have been with State Farm for over 25 years. Recently, I contacted them close to closing time, needing some questions answered about my insurance policy. I did not know if they were going to answer my call, but I figured I would try. Haley answered the phone and assisted me with needed information, while appearing unconcerned about the time. I want to thank State Farm for their knowledgeable and friendly staff, to include Ms. Creswell, who has been very helpful, on multiple occasions, in the past. Merry Christmas, and a happy new year, from one happy customer! Donovan"

Christopher Killebrew

December 6, 2022

5  out of  5 rating by Christopher Killebrew
"I highly recommend Katy for all my insurance needs! She’s very friendly and nice!!"

Valerie Foster

November 19, 2022

5  out of  5 rating by Valerie Foster
"I love Mrs. Diane Yonkers!! She is awesome!! She is soooo helpful and looks out for her customers!! I called about my rate and she realized that my liability limits were not enough. I have had the same minimal limits since I joined the State Farm family and I am thankful that Mrs. Diane didn't mind taking the time to explain to me the consequences of the limits I had. Her patience means the world when I'm trying to learn what's best for my family!! Thanks again, Mrs. Diane!!"

Magen Sistrunk

November 18, 2022

5  out of  5 rating by Magen Sistrunk
"I recently call spoke with Katy Stringer about an insurance quote she was very helpful and knowledgeable. She answered all my questions . Would definitely recommend."

kenyatta cropper

November 18, 2022

5  out of  5 rating by kenyatta cropper
"They were prompt, knowledgeable, and just and easy to speak with. You want be disappointed."